{"id":260311,"date":"2025-06-09T15:09:50","date_gmt":"2025-06-09T20:09:50","guid":{"rendered":"https:\/\/www.ccgrupo.com.co\/?page_id=260311"},"modified":"2026-02-11T07:53:02","modified_gmt":"2026-02-11T12:53:02","slug":"contact-center","status":"publish","type":"page","link":"https:\/\/www.ccgrupo.com.co\/en\/contact-center\/","title":{"rendered":"Contact Center"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/www.ccgrupo.com.co\/wp-content\/uploads\/2025\/06\/bannernew_3.webp&#8221; custom_margin=&#8221;10px||||false|false&#8221; background_last_edited=&#8221;on|desktop&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; make_equal=&#8221;on&#8221; module_class=&#8221;row_hero&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; z_index=&#8221;20&#8243; width=&#8221;100%&#8221; width_tablet=&#8221;65%&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;||||false|false&#8221; custom_css_free_form=&#8221;.et_pb_row {||  align-items: center ;||  display: flex ;||  ||}||@media (max-width:980px){||  .et_pb_row {||    flex-wrap:wrap;||  }||}&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||false|false&#8221; custom_css_main_element=&#8221;display:flex;||aling-items:center;||justify-content:center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;19px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;45px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; text_font_size_tablet=&#8221;19px&#8221; text_font_size_phone=&#8221;15px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_text_align_tablet=&#8221;left&#8221; header_text_align_phone=&#8221;center&#8221; header_text_align_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;45px&#8221; header_font_size_phone=&#8221;30px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; text_orientation_tablet=&#8221;left&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Are you turning every interaction into a business opportunity?<\/h1>\n<p>Outsource customer service and focus on what matters most. 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_builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; custom_padding=&#8221;0px||0px|||&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;\u00bfQu\u00e9 es un Contact Center?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font=&#8221;Montserrat|700|||||||&#8221; title_text_align=&#8221;left&#8221; title_text_color=&#8221;#878FFF&#8221; title_font_size=&#8221;35px&#8221; title_font_size_tablet=&#8221;40px&#8221; title_font_size_phone=&#8221;28px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; text_font_size=&#8221;17px&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Un <strong>Contact Center<\/strong> Inbound and Outbound is a specialized service that manages communication between a company and its customers through multiple channels, such as telephone, email, online chat, social media, SMS, and messaging apps like WhatsApp.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; 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This is common in customer service, technical support, or request management.<\/li>\n<li class=\"translation-block\">In the <b>outbound model<\/b>, it is the company that contacts the customer, for example, for sales campaigns, surveys, or collections.<\/li>\n<\/ul>\n<p><span><br \/>This approach enables efficient and personalized management, improving the customer experience and strengthening the relationship between the brand and its audience.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.ccgrupo.com.co\/wp-content\/uploads\/2025\/06\/Foto-jorge.webp&#8221; title_text=&#8221;Foto jorge&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width_tablet=&#8221;60%&#8221; max_width_phone=&#8221;85%&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; 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height: 100px\" loop autoplay><\/dotlottie-player>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;\u00bfEn qu\u00e9 casos tiene sentido implementar un call center?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font=&#8221;Montserrat|700|||||||&#8221; title_text_align=&#8221;center&#8221; title_text_color=&#8221;#878FFF&#8221; title_font_size=&#8221;35px&#8221; title_font_size_tablet=&#8221;40px&#8221; title_font_size_phone=&#8221;28px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; text_text_color=&#8221;#464043&#8243; text_font_size=&#8221;25px&#8221; header_text_color=&#8221;#464043&#8243; header_font_size=&#8221;25px&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;||0px|||&#8221; text_font_size_tablet=&#8221;25px&#8221; text_font_size_phone=&#8221;15px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_letter_spacing_tablet=&#8221;&#8221; header_letter_spacing_phone=&#8221;&#8221; header_letter_spacing_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Here are some of the specialized services offered by our contact center so you can determine whether your company needs support in these areas.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|tablet&#8221; custom_margin=&#8221;||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; width__hover_enabled=&#8221;off|desktop&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_toggle title=&#8221;BackOffice&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#603FA8&#8243; open_icon_color=&#8221;#603FA8&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#603FA8&#8243; title_font=&#8221;|700|||||||&#8221; body_text_color=&#8221;#464043&#8243; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_color_all=&#8221;#058ABF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Delegate administrative and operational tasks to an expert external team, so your company can focus on what it does best.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_toggle title=&#8221;Servicio al cliente&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#603FA8&#8243; open_icon_color=&#8221;#603FA8&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#603FA8&#8243; title_font=&#8221;|700|||||||&#8221; body_text_color=&#8221;#464043&#8243; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_color_all=&#8221;#058ABF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Delegate administrative and operational tasks to an expert external team, so your company can focus on what it does best.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_toggle title=&#8221;Procesos 360 (ETT)&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#603FA8&#8243; open_icon_color=&#8221;#603FA8&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#603FA8&#8243; title_font=&#8221;|700|||||||&#8221; body_text_color=&#8221;#464043&#8243; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_color_all=&#8221;#058ABF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>It offers a comprehensive solution that covers the entire recruitment cycle, from personnel selection to administrative and operational management. Ensuring efficient and optimized operations.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_toggle title=&#8221;Toma de pedidos&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#603FA8&#8243; open_icon_color=&#8221;#603FA8&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#603FA8&#8243; title_font=&#8221;|700|||||||&#8221; body_text_color=&#8221;#464043&#8243; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_color_all=&#8221;#058ABF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We receive and process your customers' orders through channels such as telephone, chat, or email. We guarantee fast and accurate management of every order.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_toggle title=&#8221;Gesti\u00f3n de leads y ventas&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#603FA8&#8243; open_icon_color=&#8221;#603FA8&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#603FA8&#8243; title_font=&#8221;|700|||||||&#8221; body_text_color=&#8221;#464043&#8243; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_color_all=&#8221;#058ABF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Our lead and sales management focuses on identifying, tracking, and converting potential customers into sales opportunities. We detect interested clients, provide them with valuable information, and guide them toward making a purchase. This structured approach optimizes conversion rates and enhances sales strategies, ensuring that no lead is lost in the process and maximizing your business\u2019s return on investment.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;\u00bfCuentas con las herramientas necesarias para gestionar tu operaci\u00f3n de manera eficiente?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font=&#8221;Montserrat|700|||||||&#8221; title_text_align=&#8221;left&#8221; title_text_color=&#8221;#0367A6&#8243; title_font_size=&#8221;35px&#8221; title_font_size_tablet=&#8221;40px&#8221; title_font_size_phone=&#8221;28px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; text_text_color=&#8221;#464043&#8243; text_font_size=&#8221;20px&#8221; header_text_color=&#8221;#464043&#8243; header_font_size=&#8221;25px&#8221; custom_padding=&#8221;||0px|||&#8221; text_font_size_tablet=&#8221;20px&#8221; text_font_size_phone=&#8221;15px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_letter_spacing_tablet=&#8221;&#8221; header_letter_spacing_phone=&#8221;&#8221; header_letter_spacing_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Discover some solutions that can boost your business growth and help you achieve integrated operations.<\/p>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;CRM&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#603FA8&#8243; open_icon_color=&#8221;#603FA8&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#603FA8&#8243; title_font=&#8221;|700|||||||&#8221; body_text_color=&#8221;#464043&#8243; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_color_all=&#8221;#058ABF&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Centralize your customer information so you can manage every interaction efficiently. We tailor the CRM to your operation to improve the experience and results.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Integracion con APIs&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#603FA8&#8243; open_icon_color=&#8221;#603FA8&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#603FA8&#8243; title_font=&#8221;|700|||||||&#8221; body_text_color=&#8221;#464043&#8243; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_color_all=&#8221;#058ABF&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>We connect your systems to each other through customized API integrations. Automate processes, optimize data flow, and improve operational agility.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Licencias telef\u00f3nicas&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_color=&#8221;#603FA8&#8243; open_icon_color=&#8221;#603FA8&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#603FA8&#8243; title_font=&#8221;|700|||||||&#8221; body_text_color=&#8221;#464043&#8243; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_color_all=&#8221;#058ABF&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Manage your operation with flexible and scalable telephone licenses. Reliable technology for efficient and uninterrupted communication.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.ccgrupo.com.co\/wp-content\/uploads\/2025\/06\/foto1nuev.webp&#8221; title_text=&#8221;foto1nuev&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|tablet&#8221; max_width_tablet=&#8221;70%&#8221; max_width_phone=&#8221;70%&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;2_5,3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221; order: 2; &#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|tablet&#8221; custom_css_main_element_tablet=&#8221; order: 1;&#8221; custom_css_main_element_phone=&#8221; order: 1;&#8221;][et_pb_image src=&#8221;https:\/\/www.ccgrupo.com.co\/wp-content\/uploads\/2025\/03\/Tecnologia.png&#8221; title_text=&#8221;Tecnologia&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width_tablet=&#8221;70%&#8221; max_width_phone=&#8221;70%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_css_main_element=&#8221; order: 2; &#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|phone&#8221;][et_pb_heading title=&#8221;\u00bfC\u00f3mo saber si necesitas un Contact Center?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font=&#8221;Montserrat|700|||||||&#8221; title_text_align=&#8221;left&#8221; title_text_color=&#8221;#878FFF&#8221; title_font_size=&#8221;35px&#8221; title_font_size_tablet=&#8221;40px&#8221; title_font_size_phone=&#8221;28px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_blurb image=&#8221;https:\/\/www.ccgrupo.com.co\/wp-content\/uploads\/2025\/06\/flecha1.webp&#8221; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font_size=&#8221;21px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#464043&#8243; body_font_size=&#8221;20px&#8221; text_orientation=&#8221;right&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Do you have difficulty supervising and coordinating your team's tasks?<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.ccgrupo.com.co\/wp-content\/uploads\/2025\/06\/flecha3.webp&#8221; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font_size=&#8221;21px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#464043&#8243; body_font_size=&#8221;20px&#8221; text_orientation=&#8221;right&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Do you have difficulty supervising and coordinating your team's tasks?<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.ccgrupo.com.co\/wp-content\/uploads\/2025\/06\/flecha2.webp&#8221; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font_size=&#8221;21px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#464043&#8243; body_font_size=&#8221;20px&#8221; text_orientation=&#8221;right&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Are you looking to improve productivity and reduce operating costs?<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.ccgrupo.com.co\/wp-content\/uploads\/2025\/06\/flecha1.webp&#8221; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font_size=&#8221;21px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#464043&#8243; body_font_size=&#8221;20px&#8221; text_orientation=&#8221;right&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Are you losing sales due to a lack of follow-up?<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/www.ccgrupo.com.co\/wp-content\/uploads\/2025\/06\/flecha3.webp&#8221; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font_size=&#8221;21px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#464043&#8243; body_font_size=&#8221;20px&#8221; text_orientation=&#8221;right&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Do you need specialized advisors 24\/7?<\/p>\n<p>[\/et_pb_blurb][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI1OTA5MCJ9fQ==@&#8221; button_text=&#8221;Si respondiste s\u00ed a alg\u00fan, hablemos.&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; 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Terceriza la atenci\u00f3n al cliente y preoc\u00fapate por lo importante. Con nuestro servicio de contact center, tendr\u00e1s un equipo especializado trabajando para ti, gestionando todas las comunicaciones con tus clientes de manera eficiente y profesional.Un Contact Center Inbound y Outbound es un servicio especializado que gestiona [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","footnotes":""},"class_list":["post-260311","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ccgrupo.com.co\/en\/wp-json\/wp\/v2\/pages\/260311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ccgrupo.com.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ccgrupo.com.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ccgrupo.com.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ccgrupo.com.co\/en\/wp-json\/wp\/v2\/comments?post=260311"}],"version-history":[{"count":69,"href":"https:\/\/www.ccgrupo.com.co\/en\/wp-json\/wp\/v2\/pages\/260311\/revisions"}],"predecessor-version":[{"id":262331,"href":"https:\/\/www.ccgrupo.com.co\/en\/wp-json\/wp\/v2\/pages\/260311\/revisions\/262331"}],"wp:attachment":[{"href":"https:\/\/www.ccgrupo.com.co\/en\/wp-json\/wp\/v2\/media?parent=260311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}